Item status

Status
Status Code
Description

Contact Missing

contact-missing

The default status when an Item is created without any email address or phone number. The owner has not yet been contacted.

Waiting for Response

waiting-response

The owner has been contacted through email, SMS or both. The owner has not responded and we are waiting for the owner to make a decision.

Wrong Owner

wrong-owner

The owner has responded to the email/SMS that the Item does not belong to them. The User can choose to clear the contact details of the Item hereafter.

Pickup by Guest

pickup-by-guest

The owner has responded that they would like to pick it up at the Location's address. A pickup datetime and comment is available.

Left Behind

left-behind

The owner has responded that they do not want the Item back. The Item will be included in the list of Items that have passed storage time.

Finished

finished

An Item has been processed (eg picked up), meaning that no further action will happen to this Item.

Shipment Paid

shipment-paid

The owner has successfully paid for shipping. A shipping label, tracking ID, customs documentation, and handover confirmation is available.

In Route

in-route

The Item has been picked up by the courier and is in the courier's possession for delivery.

Delivered

delivered

The Item has been delivered to the owner's requested address or pickup point.

Expired

expired

The Item will be included in the list of Items that have passed storage time.

Anonymized

anonymized

The item has been anonymized and it's no longer available.

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